You can change your booking at any time after consulting with us. Please contact us directly so we can find a suitable solution together.
For a standard booking, free cancellation is possible up to 7 days prior to arrival. For later cancellations, the respective booking conditions apply.
Check-in is from 3:00 PM. However, you are welcome to arrive earlier and store your luggage with us. Our spa area is available from 12:00 PM to 8:00 PM, allowing you to begin your stay in a relaxed manner.
A late check-out is available upon request, subject to availability. Please note that an additional charge applies. Simply contact us, and we will be happy to inform you about the available options.
Check-out is normally until 11:00 AM. A late check-out is possible upon request, subject to availability and for an additional fee. Please contact us directly for details.
With pleasure – external guests are also very welcome in our restaurant. However, we kindly request that you make a reservation in advance.
We offer a small selection of vegetarian and vegan dishes. If needed, we will gladly discuss further options directly with our kitchen to best accommodate your wishes.
We kindly ask you to book your treatments in advance so that we can schedule your preferred time as best as possible and prepare your stay in the best way.
Absolutely – pets are very welcome. Please let us know in advance so we can prepare everything accordingly. A fee will be charged for overnight stays, depending on the pet.
We offer a variety of gift vouchers – including gift certificates for specific amounts, restaurants, spas, and accommodations. You're sure to find the perfect gift for any occasion.
Our team primarily speaks German, and all staff members have a good command of English, ensuring smooth communication at all times.
Our reception is open daily from 08:00 a.m. to 06:00 p.m. Outside these hours, we are happy to be available by prior arrangement if needed.
We'd be delighted – please let us know your special requests when you make your reservation so that we can optimally prepare and personalize your stay.
